Overview
The Offline Request Module allows societies to submit offline payment requests for subscription renewals, upgrades, or other services. This section enables admins to track, verify, and process these requests efficiently.
Key Features
- View all offline payment requests.
- Track request status (Pending, Approved, Rejected).
- Identify society details linked to each request.
- Review billing cycles and payment methods.
- Process and update offline payment statuses.
Accessing the Offline Request Module
- Log in to SocietyPro.
- Navigate to Billing & Payments > Offline Requests.
- View the list of offline payment requests.
Understanding the Offline Request Page
The Offline Request Page displays the following details:
| Field | Description |
|---|---|
| ID | Unique identifier for each offline request. |
| Society Name | Name of the society submitting the request. |
| Package Details | Subscription details (e.g., Trial, Monthly, Annual). |
| Billing Cycle | Indicates payment frequency (Trial, Monthly, Annual). |
| Payment By | Name of the payer (society admin or representative). |
| Created | Date when the request was submitted. |
| Status | Indicates whether the request is Pending, Approved, or Rejected. |
| Action | Options to approve, reject, or delete a request. |
Processing an Offline Payment Request
- Navigate to the Offline Request Module.
- Locate the relevant offline request.
- Click on the request to review details.
- Select one of the following actions:
- Approve: Confirms the offline payment and updates the system.
- Reject: Declines the request, notifying the society.
- Delete: Removes the request from records.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article