Email Settings Documentation

Created by Surbhi Soni, Modified on Fri, 21 Mar at 12:13 PM by Surbhi Soni

Overview

The Email Settings Module in SocietyPro allows administrators to configure SMTP (Simple Mail Transfer Protocol) settings to send emails seamlessly from the platform.


Key Features

  • SMTP Configuration: Set up email sending via an SMTP server.
  • Enable/Disable Email Queue: Choose whether emails should be queued before sending.
  • Encryption Options: Select between SSL/TLS for secure email transmission.
  • Test SMTP: Verify SMTP settings before saving.

Accessing the Email Settings Module

  1. Log in to SocietyPro.
  2. Navigate to Settings > Email Settings.
  3. Update SMTP details as required.



Steps to Configure SMTP Settings
  1. Enter Mail From Name & Email
  2. Set Up SMTP Server Details
    • SMTP Host: e.g., smtp.gmail.com.
    • SMTP Port: 465 (SSL) or 587 (TLS).
    • Encryption: Choose SSL or TLS.
  3. Enter Authentication Credentials
    • Mail Username: Example: myemail@gmail.com.
    • Mail Password: Provide the SMTP password.
  4. Enable Email Queue (Optional)
    • Set to Yes if emails should be queued.
  5. Save & Test SMTP
    • Click Test SMTP to verify the settings.
    • If successful, click Save to apply changes.

Troubleshooting

1. Error: "Your SMTP details are not correct. Please update to the correct one."

  • Double-check SMTP Host, Port, Username, and Password.
  • Ensure the correct encryption (SSL/TLS) is selected.

2. Email Not Sending?

  • Check SMTP authentication settings.
  • Verify that the SMTP server allows third-party access.
  • Try using an App Password if using Gmail.



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