Common Issues

Getting server error when creating record
Most common issue is when you are creating a record you get server error notification. You can try these solutions Setup SMTP details Add your ...
Tue, 3 Sep, 2019 at 11:52 PM
Payment modes not showing on invoice
If no payment mode is showing on client's invoice page make sure you have enabled the payment gateways in admin panel. To enable payment gateways g...
Fri, 12 Jun, 2020 at 5:25 PM
App not installed and install page showing 404 error
Check your database has not any tables. If you have any database tables then drop existing database tables. Remove the file installed from storage dire...
Wed, 4 Sep, 2019 at 12:14 AM
Whoops error on install page
Please make sure you have uploaded the .env file that was in the zip folder. Usually buyer forgets to copy .env file as it is not visible to MAC PC.  By...
Wed, 4 Sep, 2019 at 1:41 PM
How project unpaid payments are calculated
You may see Unpaid Payments: $XXX for projects in project list or Unpaid Payments count on Project page in admin panel But how these ar...
Wed, 4 Sep, 2019 at 7:54 PM
FAQ worksuite saas
1. Enable cache. Not sure what that is and how to enable it. Answer: It is a Laravel route caching. It reduces caches the big route files on Laravel....
Mon, 27 Apr, 2020 at 10:12 PM
Additional action required - stripe payment gateway
You should add following event  "invoice.payment_failed",  "invoice.payment_succeeded",  "payment_intent.succeeded" , &quo...
Fri, 22 Jan, 2021 at 6:32 PM