Two Factor Authentication Setup

Created by Amit Chandrakar, Modified on Tue, 14 Dec, 2021 at 3:15 PM by Abhinav Saraswat

Step1- Navigate to Setting > Security Settings > Two Factor Authentication Tab  in order to enable Two factor Authentication.




Here, you'll see 2 options to enable Two Factor Authentication - 

    1. Google Authenticator

    2. Email


But, you can also enable both options. In this case, one will see both verification methods in Two Factor Verification page (which appear after login page if Two Factor Authentication is enabled). 


Step2- To enable or disable Two Factor Authentication methods, one needs to verify its account password first.



After password verification, that method will be enabled/disabled depending on action performed.


In order to enable Two Factor Authentication, there could be 3 possible conditions - 


1.  If enabled method is Google Authenticator, then one will see QR code. If you are a,

Android app user then download app from https://play.google.com/store/apps/detailsid=com.google.android.apps.authenticator2 , or 

if you're IOS user then download it from https://apps.apple.com/us/app/google-authenticator/id388497605 


After installing app, scan this code. This app will generate code for you which will be used to login to Worksuite app.



Recovery Codes - These codes will be used at the time of login. Note - one code can be used only once.


2. If enabled method is Email, then it will send verification code to your Worksuite app email id.


3. If both methods are enabled, then you can verify code by any method you want.

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